Question 1

What is xTrac AI?

Accepted Answer

xTrac AI is an agentic operating system for organizations. You enter your business website URL and xTrac detects your industry, asks a few tailored questions, and provisions a full AI organization — a team of agents across sales, support, operations, finance, HR and compliance that execute real work (book, send, invoice, file, order, report) across WhatsApp, web and voice. It is a multi-agent platform, not a single chatbot.

Question 2

How does onboarding work?

Accepted Answer

Go to xtrac.app, enter your business website URL (or describe your business), answer a few industry-specific questions, and xTrac provisions departments, agents, skills, integrations and a compliance regime. You then chat with the organization and agents act on your data, escalating to humans only when policy requires. No code; live in minutes.

Question 3

Which industries does xTrac AI support?

Accepted Answer

xTrac is vertical-neutral. Live verticals include D2C brands, hospitals and clinics, manufacturing, travel and hospitality, media, law, schools and ESG. Each new industry is configuration plus a persona pack, not a custom rebuild.

Question 4

Is xTrac AI secure and compliant?

Accepted Answer

Data is stored in Azure Central India with AES-256 encryption at rest and TLS 1.2+ in transit. xTrac is aligned to India's DPDP Act 2023, uses GDPR transfer mechanisms (SCCs) for EU/UK, and has a named Data Protection Officer. Each organization is isolated, with audit trails and bounded autonomy (action allowlists and human escalation).

Question 5

How is xTrac AI different from a chatbot?

Accepted Answer

A chatbot drafts text for a human to act on. xTrac's agents execute the task itself via tools and integrations — booking, invoicing, ordering, filing, reporting — coordinating as a multi-agent team with persistent memory. Humans set intent; agents run operations.